TRAINING AND/OR PHYSIOTHERAPY SERVICE AGREEMENT

A service agreement focused on HEALTH and SPORTS PERFORMANCE is entered into with MYOX, subject to the following terms and conditions:

1. The duration of each working session, whether conducted at home or at the Myox studio, is between 45 and 60 minutes.

2. Failure by the client to attend a session without at least 24 hours’ prior notice shall be deemed a session completed and delivered.

3. Both 10-session and 20-session packages are valid for a period of 3 months (intended for a consumption rate of 1 session per week or 2 sessions per week, respectively), commencing on the date the contract is executed; except where such packages are purchased alongside an «Online Program», in which case they shall adopt the expiration date of the online contract itself (under these circumstances, there is no fixed scheduled time slot; sessions are allocated on demand subject to availability).

4. In connection with the preceding clause, in the event of documented medical leave or other force majeure event, the time elapsed during such period shall be applied as an extension to the duration of the contract, thereby extending the expiration date of the session packages and/or the online monitoring via the Myox app.

5. Session tracking and management shall be conducted by the designated Myox representative, and such records shall be accessible to the client in their personal portal within the Myox app.

6. Myox undertakes to perform and ensure the proper delivery of the services set forth in this contractual agreement within the established timeframe.

7. The client undertakes to provide entirely truthful and accurate information during health and athletic assessments, acknowledging that they shall bear sole liability for any potential harm or damage resulting from withholding information or misuse of the service.

8. The client has been duly informed that physical exertion under any training methodology may place stress on the body and, accordingly, accepts responsibility for disclosing all medical history as well as subjective physical symptoms or sensations that could indicate even the slightest risk during training sessions.

9. The client hereby authorizes the physiotherapist to administer any therapeutic systems, methods, or modalities—whether invasive or non-invasive—deemed necessary for the treatment of their condition or injury. The client shall at all times be fully informed prior to administration regarding the intended benefits, therapeutic purpose, and potential risks of the intervention.

10. The client undertakes to complete the assigned program without the consumption or use of any prohibited performance-enhancing or doping substances. In the event of reasonable suspicion, this contract shall be terminated under the conditions set forth in the Contractual Termination section.

11. All materials, documentation, and information provided to the client across any medium are intended solely to facilitate the proper delivery of the program and its personalized, strictly confidential adjustments. Consequently, such information must be kept confidential and may not be disclosed or distributed to third parties without prior written authorization.

12. The client undertakes to remit payment in accordance with the terms specified in the contract/invoice attached as an exhibit or annex to this document.

Contractual Termination

1. In the event of a breach of any of the foregoing clauses by either party:

   • If the breach is committed by the client, the client shall forfeit any right to a refund of fees paid to date.

   • If the breach is committed by the professional/service provider, a refund shall be issued for the pro-rata portion of fees collected for unused services.

2. In the event of force majeure, including any injury, illness, or accident that entirely precludes the continuation of the training plan, physiotherapy treatment, or any reasonable adaptation thereof, whether on a temporary or permanent basis.

In order to contract Physical Conditioning and/or Physiotherapy services with Myox, it is essential to read and accept these «Terms and Conditions.» Completing the transaction through this payment gateway constitutes full and binding acceptance of these terms.