TRAINING AND/OR PHYSICAL THERAPY SERVICE AGREEMENT

This service agreement focused on HEALTH and SPORTS PERFORMANCE is entered into with MYOX, subject to the following terms and conditions:

1. The duration of each session, whether home-based or at the Myox studio, is between 45 and 60 minutes.

2. Any session missed by the client without at least 24 hours’ prior notice will be deemed a completed session and charged accordingly.

3. Both the 10-session and 20-session packages expire 3 months from the date of purchase (intended for an average frequency of 1 session or 2 sessions per week, respectively). An exception applies when these packages are purchased in conjunction with an «Online Program», in which case they adopt the expiration date of the online contract itself (in this scenario, sessions are not pre-booked on a fixed schedule, but rather booked on demand subject to availability).

4. In relation to the previous clause, in the event of medical leave or other force majeure events, the elapsed time during said period will be added as an extension to the agreement term, extending the expiration date of session packages and/or online tracking via the Myox app.

5. Session tracking and accounting will be handled by the Myox manager, and this information will be accessible to the client in their personal area within the Myox app.

6. Myox undertakes to properly deliver and complete the services outlined in this agreement within the agreed time frame.

7. The client agrees to provide truthful and complete information regarding all health and sports-related questionnaires and assessments, acknowledging that they are solely responsible for any damages or harm arising from withholding relevant information or misuse of the service.

8. The client has been duly informed that physical exertion through any training system places physiological stress on the body; therefore, the client is responsible for disclosing any medical history, conditions, or subjective physical sensations that could present any risk during training.

9. The client authorizes the physical therapist to administer any necessary therapeutic modalities, whether invasive or non-invasive, required to treat their condition or injury. The client will always be adequately informed prior to treatment regarding both the intended benefits and any associated risks.

10. The client agrees to adhere to the assigned program without the use of any prohibited or doping substances. In the event of substantiated suspicion, the agreement will be terminated under the terms outlined in the «Termination of Agreement» section.

11. All information provided to the client across any format or medium is intended strictly to support the proper execution and personalized adaptation of the program on a private, individual basis. Consequently, such information is confidential and may not be shared with third parties without prior authorization.

12. The client agrees to pay all fees as specified in the agreement/invoice attached as an appendix to this document.

Termination of Agreement

1. In the event of a breach of the above clauses by either party:

   • If the breach is committed by the client, they will not be entitled to a refund of any amounts paid to date.

   • If the breach is committed by the provider, a refund will be issued for the unrendered portion of the paid services.

2. Force majeure: Any injury, illness, or accident that completely precludes participation in the training plan, physical therapy treatment, or any adapted version of the program, whether temporarily or permanently.

To purchase Physical Training and/or Physical Therapy services with Myox, it is mandatory to read and accept these «Terms and Conditions». Completing the purchase through this payment gateway constitutes full acceptance thereof.